53 Publications (Page 1 of 3)
2024
Small retail businesses social media adoption amid a crisis. Industrial Management & Data Systems
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‘Smart’ Choice? Evaluating AI-Based mobile decision bots for in-store decision-making. Journal of Business Research
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2023
Designing Intelligent Decision Assistants to Assist Seniors with Medicare Plan Decision-Making: An Application of Cognitive Response Theories
Effects of Conversational AI Assistance and Decision Stages on the Flow Experience of Older Users’ of an e-Healthcare Decision Tool
2022
Brand loyalty through love for a brand?s Facebook page: Roles of motivations and personal traitsHan, J. and Kwon, W. S.Journal of Global Fashion Marketing, vol. 13, pp. 16-29.
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E-store brand personality congruence for multichannel apparel retail brandsChang, J.Y. and Kwon, W. S.Journal of Fashion Marketing and Management, vol. 26, pp. 159-178.
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2021
External pressure or internal culture? An innovation diffusion theory account of small retail businesses? social media useKwon, Wi-Suk⋅Kwon, W. S.⋅Woo, H.⋅Woo, Hongjoo⋅Sadachar, Amrut⋅Sadachar, A.⋅Huang, Xiao and Huang, X.Journal of Retailing and Consumer Services, vol. 62.
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Medicare Plan Decisions: What Strategy Do Older Adults Use for e-Healthcare Decision-Making and What Intelligent Assistance Do They Need?Ross, K.⋅Ross, K.⋅Kwon, W. S.⋅Kwon, W.-S.⋅Westrick, S.⋅Westrick, S.⋅Kader, M.S.⋅Kader, M.S.⋅Zhao, Y.⋅Zhao, Y.⋅Huang, X. and Huang, X.(pp. 309-317)
Qualitative exploration of factors influencing the plan selection process by Medicare beneficiariesZhao, Y.⋅Zhao, Y.⋅Diggs, K.⋅Diggs, K.⋅Chen, Z.X.⋅Chen, Z.X.⋅Hohmann, N.⋅Hohmann, N.⋅Kwon, W.-S.⋅Kwon, W. S.⋅Westrick, S.C. and Westrick, S.C.Journal of Managed Care and Specialty Pharmacy, vol. 27, pp. 339-353.
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Small Garden, Big Impact: Emotional and Behavioral Responses of Visitors to a Rooftop Atrium in a Major HospitalMartin, K.⋅Nanu, L.⋅Kwon, W. S. and Martin, D.Health Environments Research and Design Journal, vol. 14, pp. 274-287.
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What Functions on the Medicare Plan Finder Do Older Medicare Beneficiaries Use?Kader, M.S.⋅Kader, M.S.⋅Kwon, W. S.⋅Kwon, W.-S.⋅Westrick, S.⋅Westrick, S.⋅Ross, K.⋅Ross, K.⋅Zhao, Y.⋅Zhao, Y.⋅Huang, X. and Huang, X.(pp. 265-272)
2019
AI-Based Technical Approach for Designing Mobile Decision AidsAlikhademi, K.⋅Richardson, B.⋅Ross, K.⋅Sung, J.⋅Gilbert, J.E.⋅Kwon, W. S. and Chattaraman, V.(pp. 163-169)
Effects of Internal–External Congruence-Based CSR Positioning: An Attribution Theory ApproachGinder, Whitney and Kwon, Wi SukJournal of Business Ethics, pp. 1-15, Sep 2019.
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Inferring a user?s propensity for elaborative thinking based on natural languageChattaraman, V.⋅Kwon, W. S.⋅Green, A. and Gilbert, J.E.(pp. 319-324)
Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adultsChattaraman, Veena⋅Chattaraman, Veena⋅Chattaraman, Veena⋅Kwon, Wi Suk⋅Kwon, Wi-Suk⋅Kwon, Wi-Suk⋅Gilbert, Juan E⋅Gilbert, Juan E⋅Gilbert, Juan E⋅Ross, Kassandra⋅Ross, Kassandra and Ross, KassandraComputers in Human Behavior, vol. 90, Jan 2019.
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SNS eWOM sentiment: impacts on brand value co-creation and trustSeifert, Christin and Kwon, Wi SukMarketing Intelligence & Planning, vol. 38, (no. 1), pp. 89-102, 2019.
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2018
Modeling conversational flows for in-store mobile decision aidsKwon, W. S.⋅Chattaraman, V.⋅Ross, K.⋅Alikhademi, K. and Gilbert, J.E.(pp. 302-308)
Shifting value perceptions among young urban Indian consumers: The role of need for distinctiveness and western acculturationMann, Manveer⋅Kwon, Wi Suk and Byun, Sang-EunJournal of Retailing and Consumer Services, vol. 44, pp. 133, September 2018.
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2017
Developing and Validating a Naturalistic Decision Model for Intelligent Language-Based Decision AidsChattaraman, Veena⋅Chattaraman, Veena⋅Kwon, Wi Suk⋅Kwon, Wi-Suk⋅Eugene, Wanda⋅Eugene, Wanda⋅Gilbert, Juan E and Gilbert, Juan EProceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 61, (no. 1), pp. 177, 20170900.
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Neural Correlates of Consumer Buying Motivations: A 7T functional Magnetic Resonance Imaging (fMRI) StudyGoodman, Adam M⋅Goodman, Adam M⋅Goodman, Adam M⋅Wang, Yun⋅Wang, Yun⋅Wang, Yun⋅Kwon, Wi-Suk⋅Kwon, Wi Suk⋅Kwon, Wi-Suk⋅Byun, Sang-Eun⋅Byun, Sang-Eun⋅Byun, Sang-Eun⋅Katz, Jeffrey S⋅Katz, Jeffrey S⋅Katz, Jeffrey S⋅Deshpande, Gopikrishna⋅Deshpande, Gopikrishna and Deshpande, GopikrishnaFrontiers in neuroscience, vol. 11, pp. 512, 2017-00-00.
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The Influence of Self-Image Incongruence and Perceived Self-Fit on E-store Patronage IntentionChang, Jae and Kwon, Wi SukInternational journal of costume and fashion, vol. 17, (no. 2), pp. 45, 2017.
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2016
Are third-party green-brown ratings believed?Kwon, Wi SukJournal of business research, vol. 69, (no. 2), pp. 822, 2016.
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Are third-party green–brown ratings believed?: The role of prior brand loyalty and environmental concernKwon, Wi Suk⋅Englis, Basil and Mann, ManveerJournal of Business Research, vol. 69, (no. 2), pp. 822, February 2016.
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Online Flow: Effects of Perceived Challenges Measured Before and After a Shopping TaskShim, Soo In and Kwon, Wi SukFashion, Industry and Education, vol. 14, (no. 1), pp. 17, 2016-06-30.
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2015
Credibility in the blogosphereCosenza, Tracy Rickman⋅Solomon, Michael R and Kwon, Wi SukJournal of consumer behaviour, vol. 14, (no. 2), pp. 91, 2015.
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