63 Publications (Page 2 of 3)
2006
Customer-Based Corporate Reputation - Introducing a New Segementation Criterion
Walsh, Gianfranco⋅Beatty, Sharon E and Holloway, Betsy B
American Marketing Association. Conference Proceedings, vol. 17, pp. 46-47, 2006. | Journal Article
2004
Doctoral Comprehensive Exams in Marketing: Current Practices and Emerging PerspectivesPonder, Nicole⋅Beatty, Sharon E and Foxx, WilliamJournal of Marketing Education, vol. 26, (no. 3), pp. 226-235, Dec 2004.
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Signaling the trustworthiness of small online retailersWang, Sijun⋅Beatty, Sharon E and Foxx, WilliamJournal of Interactive Marketing, vol. 18, (no. 1), pp. 53, Winter 2004.
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The impact of service failure severity on service recovery evaluations and post-recovery relationships
Weun, Seungoog⋅Beatty, Sharon E and Jones, Michael A
The Journal of Services Marketing, vol. 18, (no. 2/3), pp. 133-146, 2004. | Journal Article
The impact of service failure severity on service recovery evaluations andpost-recovery relationships
Weun, Seungoog⋅Weun, Seungoog⋅Beatty, Sharon E⋅Beatty, Sharon E⋅Jones, Michael A and Jones, Michael A
Journal of Services Marketing, vol. 18, (no. 2), pp. 133-146, 2004. | Journal Article
2003
An empirical examination of automobile lease vs finance motivational processesTrocchia, Philip and Beatty, Sharon EJournal of Consumer Marketing, vol. 20, (no. 1), pp. 28-43, 2003.
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Antecedents of consumer comfort with service providersSpake, Deborah and Beatty, Sharon EAmerican Marketing Association. Conference Proceedings, vol. 14, pp. 46-47, 2003.
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Service failure in online retailing: A recovery opportunityHolloway, Betsy and Beatty, Sharon EJournal of Service Research : JSR, vol. 6, (no. 1), pp. 92-105, Aug 2003.
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The effects of locational convenience on customer repurchase intentions across service typesJones, Michael A⋅Mothersbaugh, David L and Beatty, Sharon EThe Journal of Services Marketing, vol. 17, (no. 6/7), pp. 701-712, 2003.
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The effects of locational convenience on customer repurchase intentions across service typesJones, Michael A⋅Mothersbaugh, David L and Beatty, Sharon EJournal of Services Marketing, vol. 17, (no. 7), pp. 701-712, 2003.
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The product-specific nature of impulse buying tendencyJones, Michael A⋅Reynolds, Kristy E⋅Weun, Seungoog and Beatty, Sharon EJournal of Business Research, vol. 56, (no. 7), pp. 505-511, July 2003.
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2002
Family structure and influence in family decision making
Lee, Christina K and Beatty, Sharon E
The Journal of Consumer Marketing, vol. 19, (no. 1), pp. 24, 2002. | Journal Article
Why customers stay: Measuring the underlying dimensions of services switching costs and managing their differential strategic outcomesJones, Michael A⋅Mothersbaugh, David L and Beatty, Sharon EJournal of Business Research, vol. 55, (no. 6), pp. 441-450, Jun 2002.
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2001
The effect of work climate on critical employee and customer outcomes: An employee-level analysisYoon, Mahn H⋅Beatty, Sharon E and Suh, JaebeomInternational Journal of Service Industry Management, vol. 12, (no. 5), pp. 500, 2001.
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2000
Switching barriers and repurchase intentions in servicesJones, Michael A⋅Mothersbaugh, David L and Beatty, Sharon EJournal of Retailing, vol. 76, (no. 2), pp. 259-274, Summer 2000.
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1999
A relationship customer typologyReynolds, Kristy E and Beatty, Sharon EJournal of Retailing, vol. 75, (no. 4), pp. 509-524, Winter 1999.
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1998
Impulse buying: Modeling its precursors
Beatty, Sharon E and Ferrell, M. E
Journal of Retailing, vol. 74, (no. 2), pp. 169-191, Summer 1998. | Journal Article
1996
Consumer acquisition patterns in an industrializing country: A study of global convergence of demandMedina, Jose F⋅Beatty, Sharon E and Saegert, Joel GJournal of Global Marketing, vol. 10, (no. 2), pp. 5-25, 1996.
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Customer-sales associate retail relationshipsBeatty, Sharon E⋅Mayer, Morris⋅Coleman, James E⋅Reynolds, Kristy E and Lee, JungkiJournal of Retailing, vol. 72, (no. 3), pp. 223, Fall 1996.
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1994
A Cross-National Study of Leisure ActivitiesBeatty, Sharon E⋅Jeon, Jung-Ok⋅Albaum, Gerald and Murphy, BrianJournal of Cross-Cultural Psychology, vol. 25, (no. 3), pp. 409-422, 1994.
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Adolescent influence in family decision making: A replication with extensionBeatty, Sharon E and Talpade, SalilJournal of Consumer Research, vol. 21, (no. 2), pp. 332, Sep 1994.
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1993
Gift-giving behaviors in the United States and Japan: A personal values perspective
Beatty, Sharon E⋅Kahle, Lynn R⋅Utsey, Marjorie and Keown, Charles
Journal of International Consumer Marketing, vol. 6, (no. 1), pp. 49, 1993. | Journal Article
Teenager influence on family grocery purchases: conceptualization and empirical analysis.Talpade, Salil⋅Beatty, Sharon E and Trilokekar-Talpade, M.Journal of food products marketing., vol. 1, (no. 4), pp. 25-47, 1993.
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1991
Personal Values and Gift-Giving Behaviors: A Study Across CulturesBeatty, Sharon E⋅Beatty, Sharon E⋅Kahle, Lynn R⋅Kahle, Lynn R⋅Homer, Pamela and Homer, Pamela MJournal of Business Research, vol. 22, (no. 2), pp. 149, Mar 1991.
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