40 Publications (Page 1 of 2)
2009
Toward a theory of repeat purchase drivers for consumer services
Paul, MichaelHennig-Thurau, ThorstenHennig-thurau, ThorstenGremler, Dwayne DGwinner, Kevin P and Wiertz, Caroline
Academy of Marketing Science. Journal, vol. 37, (no. 2), Jun 2009. | Journal Article
2008
The Impact of Brand Cohesiveness and Sport Identification on Brand Fit in a Sponsorship Context
Gwinner, Kevin P and Bennett, Grecici
Journal of Sport Management, vol. 22, (no. 4), Jul 2008. | Journal Article
2007
Unique educational methods to improve the veterinary employment selection process for rural mixed-animal practices.
White, Brad JGwinner, Kevin PAndrus, David M and Prince, J B
Journal of veterinary medical education, vol. 34, (no. 4), pp. 517-23, 2007. | Journal Article
2006
Academic food-supply veterinarians: future demand and likely shortages.
Bruce Prince, JAndrus, David M and Gwinner, Kevin P
Journal of veterinary medical education, vol. 33, (no. 4), pp. 517-24, 2006. | Journal Article
 
Attracting students into careers in food supply veterinary medicine.
Gwinner, Kevin PPrince, J. B and Andrus, David M
Journal of the American Veterinary Medical Association, vol. 228, (no. 11), pp. 1693-704, 2006/Jun/1. | Journal Article
 
Future demand, probable shortages, and strategies for creating a better future in food supply veterinary medicine.
Prince, J. BAndrus, David M and Gwinner, Kevin P
Journal of the American Veterinary Medical Association, vol. 229, (no. 1), pp. 57-69, 2006/Jul/1. | Journal Article
 
Importance-performance analysis of food-supply veterinary medicine career commitment.
Gwinner, Kevin PAndrus, David M and Prince, Bruce
Journal of veterinary medical education, vol. 33, (no. 4), pp. 525-9, 2006. | Journal Article
 
Job satisfaction, changes in occupational area, and commitment to a career in food supply veterinary medicine.
Andrus, David MGwinner, Kevin P and Prince, J. B
Journal of the American Veterinary Medical Association, vol. 228, (no. 12), pp. 1884-93, 2006/Jun/15. | Journal Article
 
TOWARD A MEANS-END THEORY OF SERVICE RELATIONSHIPS: LINKING RELATIONSHIP-DRiVING BENEFITS WITH SERVICE ATTRIBUTES AND MOTIVATIONAL VALUES
Paul, MichaelHennig Thurau, ThorstenGremler, Dwayne DGwinner, Kevin P and Wiertz, Caroline
American Marketing Association. Conference Proceedings, vol. 17, pp. 39, Summer 2006. | Journal Article
 
Work conditions, job preparation, and placement strategies for food-animal veterinarians.
Andrus, David MPrince, J B and Gwinner, Kevin P
Journal of veterinary medical education, vol. 33, (no. 4), pp. 509-16, 2006. | Journal Article
2005
Service Customization Through Employee Adaptiveness
Gwinner, Kevin PBitner, Mary JBrown, Stephen W and Kumar, Ajith
Journal of Service Research : JSR, vol. 8, (no. 2), pp. 131-148, Nov 2005. | Journal Article
2004
Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?
Hennig Thurau, ThorstenGwinner, Kevin PWalsh, Gianfranco and Gremler, Dwayne D
Journal of Interactive Marketing, vol. 18, (no. 1), pp. 38, Winter 2004. | Journal Article
 
EXAMINING THE KNOWLEDGE STRUCTURE AND PERFORMANCE LINK AMONG FRONT-LINE SERVICE PROVIDERS
Gwinner, Kevin P and Gremler, Dwayne D
American Marketing Association. Conference Proceedings, vol. 15, pp. 317-318, 2004. | Journal Article
 
The impact of customer participation and service expectation on Locus attributions following service failure
Yen, HsiuJu RGwinner, Kevin P and Su, Wanru
International Journal of Service Industry Management, vol. 15, (no. 1), pp. 7-26, 2004. | Journal Article
 
What makes mavens tick? Exploring the motives of market mavens' initiation of information diffusion
Walsh, GianfrancoGwinner, Kevin and Swanson, Scott
Journal of Consumer Marketing, vol. 21, (no. 2), pp. 109-122, 2004. | Journal Article
 
What makes mavens tick? Exploring the motives of market mavens' initiation of information diffusion
Walsh, GianfrancoGwinner, Kevin P and Swanson, Scott
The Journal of Consumer Marketing, vol. 21, (no. 2/3), pp. 109-122, 2004. | Journal Article
2003
A model of fan identification: antecedents and sponsorship outcomes
Gwinner, Kevin and Swanson, Scott
Journal of Services Marketing, vol. 17, (no. 3), pp. 275-294, 2003. | Journal Article
 
A model of fan identification: Antecedents and sponsorship outcomes
Gwinner, Kevin P and Swanson, Scott
The Journal of Services Marketing, vol. 17, (no. 2/3), pp. 275, 2003. | Journal Article
 
Internet retail customer loyalty: the mediating role of relational benefits
Yen, Hsiu J and Gwinner, Kevin P
International Journal of Service Industry Management, vol. 14, (no. 5), pp. 483-500, 2003. | Journal Article
 
Managing service relationships in a global economy: Refining and extending the concept of customer relational benefits
Hennig Thurau, ThorstenGwinner, Kevin P and Gremler, Dwayne D
American Marketing Association. Conference Proceedings, vol. 14, pp. 152-153, 2003. | Journal Article
 
Motivations of College Student Game Attendance and Word-of-Mouth Behavior: The Impact of Gender Differences
Swanson, ScottGwinner, KevinLarson, Brian V and Janda, S.
Sport Marketing Quarterly, vol. 12, (no. 13), pp. 151-162, 2003. | Journal Article
2002
Consumer perceptions of Internet retail service quality
Janda, SwinderTrocchia, Philip J and Gwinner, Kevin
International Journal of Service Industry Management, vol. 13, (no. 5), pp. 412-431, 2002. | Journal Article
 
Developing a scale to measure internet service quality: An exploratory study
Janda, SwinderTrocchia, Philip JGwinner, Kevin P and Guries, Erica
American Marketing Association. Conference Proceedings, vol. 13, pp. 214, 2002. | Journal Article
 
The sports marketing curriculum: An overview of sports marketing syllabi
Swanson, Scott and Gwinner, Kevin P
American Marketing Association. Conference Proceedings, vol. 13, pp. 21, 2002. | Journal Article
 
Understanding relationship marketing outcomes: An integration of relational benefits and relationship quality
Hennig Thurau, ThorstenGwinner, Kevin P and Gremler, Dwayne D
Journal of Service Research : JSR, vol. 4, (no. 3), pp. 230-247, Feb 2002. | Journal Article