4 Publications
2019
Creating innovation that drives authenticity
He, Zeya⋅Hillebrand, Bas⋅Jang, Jichul⋅Suess, Courtney and Wu, Laurie
Journal of Service Management, vol. 30, (no. 3), pp. 369-391, 2019. | Journal Article
2017
Employee empowerment and its contextual determinants and outcome for service workers
Kim, Peter Beomcheol⋅Lee, Gyumin and Jang, Jichul
Management Decision, vol. 55, (no. 5), pp. 1022-1041, 2017. | Journal Article
2016
Analyzing Twitter to explore perceptions of Asian restaurants
Park, Seunghyun Brian⋅Jang, Jichul and Ok, Chihyung Michael
Journal of Hospitality and Tourism Technology, vol. 7, (no. 4), pp. 405-422, 2016. | Journal Article
 
Environmental management strategy and organizational citizenship behaviors in the hotel industry
Yoon, Donghwan⋅Jang, Jichul and Lee, JungHoon (Jay)
International Journal of Contemporary Hospitality Management, vol. 28, (no. 8), pp. 1577-1597, 2016. | Journal Article