11 Publications
2010
Beyond Vandalism: Wikipedia Trolls
Shachaf, Pnina⋅Shachaf, Pnina⋅Hara, Noriko and Hara, Noriko
Journal of Information Science, vol. 36, (no. 3), pp. 357-370, 2010. | Journal Article
 
Social Reference: Toward a Unifying Theory
Shachaf, Pnina
Library & Information Science Research, vol. 32, (no. 1), pp. 66-76, 2010. | Journal Article
2008
Bibliometric Analysis to Identify Core Reference Sources of Virtual Reference Transactions
Shachaf, Pnina and Shaw, Debora
Library & Information Science Research, vol. 30, (no. 4), pp. 291-297, 2008. | Journal Article
 
Service equality in virtual reference
Shachaf, Pnina⋅Oltmann, Shannon M and Horowitz, Sarah M
Journal of the American Society for Information Science and Technology, vol. 59, (no. 4), Feb 15, 2008. | Journal Article
 
Virtual reference service evaluation: adherence to RUSA behavioral guidelines and IFLA digital reference guidelines
Shachaf, Pnina and Horowitz, Sarah M
Library & Information Science Research, vol. 30, (no. 2), pp. 122-137, 2008. | Journal Article
2007
A Comparative Analysis of Libraries' Approaches to Copyright: Israel, Russia, and the U.S.
Shachaf, Pnina and Rubenstein, Ellen
Journal of Academic Librarianship, vol. 33, (no. 1), pp. 94-105, Jan 2007. | Journal Article
 
Cross-cultural Analysis of E-mail Reference
Shachaf, Pnina⋅Shachaf, Pnina⋅Meho, Lokman I⋅Meho, Lokman I⋅Hara, Noriko and Hara, Noriko
Journal of Academic Librarianship, vol. 33, (no. 2), pp. 243-253, Mar 2007. | Journal Article
 
The Relationship Between Cultural Diversity and User Needs in Virtual Reference Services
Shachaf, Pnina and Snyder, Mary
Journal of Academic Librarianship, vol. 33, (no. 3), pp. 361-367, May 2007. | Journal Article
2006
Are virtual reference services color blind?
Shachaf, Pnina and Horowitz, Sarah
Library & Information Science Research, vol. 28, (no. 4), pp. 501-520, 2006. | Journal Article
2005
Bridging Cultural Diversity through E-mail
Shachaf, Pnina
Journal of Global Information Technology Management, vol. 8, (no. 2), pp. 46-60, 2005. | Journal Article
2003
Virtuality of virtual teams (Abstract only)
Shachaf, Pnina
Canadian Journal of Information and Library Science, vol. 27, (no. 4), pp. 64-65, 2003. | Journal Article