10 Publications
2023
Relational resources for promoting restaurant employees’ thriving at work
Kim, Haemi and Im, Jinyoung
International Journal of Contemporary Hospitality Management, vol. 35, (no. 10), pp. 3434-3452, 2023. | Journal Article
2021
CEO letters: Hospitality corporate narratives during the COVID-19 pandemic.
Im, Jinyoung⋅Kim, Haemi and Miao, Li
International journal of hospitality management, vol. 92, pp. 102701, January 2021. | Journal Article
2020
A deep acting perspective generation Y hotel employees’ workplace deviance
Yu, Yanping⋅Kim, Haemi and Qu, Hailin
International Journal of Contemporary Hospitality Management, vol. 32, (no. 2), pp. 835-852, 2020. | Journal Article
 
The mediating roles of gratitude and obligation to link employees’ social exchange relationships and prosocial behavior
Kim, Haemi and Qu, Hailin
International Journal of Contemporary Hospitality Management, vol. 32, (no. 2), pp. 644-664, 2020. | Journal Article
2019
Consumer values and service quality perceptions of food truck experiences
Shin, Yeon H⋅Kim, Haemi and Severt, Kimberly
International Journal of Hospitality Management, vol. 79, pp. 11-20, May 2019. | Journal Article
 
Employees’ burnout and emotional intelligence as mediator and moderator in the negative spiral of incivility
Kim, Haemi and Qu, Hailin
International Journal of Contemporary Hospitality Management, vol. 31, (no. 3), pp. 1412-1431, Mar 18, 2019. | Journal Article
 
The Effects of Experienced Customer Incivility on Employees’ Behavior Toward Customers and Coworkers
Kim, Haemi and Qu, Hailin
Journal of Hospitality & Tourism Research, vol. 43, (no. 1), pp. 58-77, Jan 2019. | Journal Article
2018
Antecedent and consequences of job crafting: an organizational level approach
Kim, Haemi⋅Im, Jinyoung⋅Qu, Hailin and NamKoong, Julie
International Journal of Contemporary Hospitality Management, vol. 30, (no. 3), pp. 1863-1881, Mar 19, 2018. | Journal Article
 
Antecedents of consumers' intention to visit food trucks
Shin, Yeon H⋅Kim, Haemi and Severt, Kimberly
Journal of Foodservice Business Research, vol. 21, (no. 3), pp. 239-256, May 4, 2018. | Journal Article
 
Exploring antecedents and consequences of job crafting
Kim, Haemi⋅Im, Jinyoung and Qu, Hailin
International Journal of Hospitality Management, vol. 75, pp. 18-26, Sep 2018. | Journal Article