Research Interests
- Industrial Services and Service Infusion, Strategic Customer Relationship Management, Strategic Supply Chain Management
Dr. Sebastian Forkmann’s research primarily focuses on business relationships, in particular with business customers or suppliers, and how firms can leverage these relationships in order to stay competitive in fast-changing business environments. The main strand of his research focuses on industrial services and solutions in the context of innovative business models of traditionally manufacturing-oriented firms. He is currently collaborating with several industry partners on those topics.
