Dr. Joy Lee is a health services researcher using mixed methods to examine how patients and providers communicate with each other electronically. In addition to electronic patient-provider communication, she has special research interests in improving chronic disease management, evaluating medication safety, social media and health, and the patient-provider relationship through various electronic communication channels including video blogs.


  • electronic health information and communication
  • social media and health
  • chronic disease management.

Active Projects:

  • Improving secure messaging in primary care
  • Helpful or Harmful? Evaluating Electronic Messages between Outpatients and Primary Care Clinicians
  • Population Health and the IU Simon Cancer Center Catchment Area
  • Brain health patient safety learning laboratory.


Internal Medicine
PhD, Johns Hopkins University, Health Services Research and Policy, 2015
MS, Harvard University, Health Policy and Management, 2011
BA, Bowdoin College, 2007
health communication chronic disease management health information technology