11 Publications
2025
Greener plates ahead: why young americans are ditching traditional meat for plant-based alternatives. Food Quality and Preference
. | Journal Article
 
Rethinking tipping request: Examining consumer reactions in emerging tipping contexts. International Journal of Hospitality Management
. | Journal Article
2024
Error Aversion Versus Error Management: Does Organizational Error Culture Affect Employees’ Customer Orientation? Journal of Hospitality & Tourism Research
. | Journal Article
 
Framing food tourism videos: What drives viewers’ attitudes and behaviors? Journal of Hospitality & Tourism Research
. | Journal Article
 
The eyes have it: How do gender cues in wine labels influence U.S. women wine consumers? International Journal of Hospitality Management
. | Journal Article
 
Wellness on the go: Motivation-based segmentation of wellness hotel customers in North America. International Journal of Hospitality Management
. | Journal Article
 
When virtual others are with me: exploring the influence of social presence in virtual reality wine tourism experiences. International Journal of Wine Business Research
. | Journal Article
2023
Action and inaction regret in fine-dining decisions: the impact of the focal customer, sommelier and dining companion
Deng, Demi S⋅Seo, Soobin and Harrington, Robert J
International Journal of Contemporary Hospitality Management, vol. 35, (no. 12), pp. 4238-4258, 2023. | Journal Article
 
Metaverse in services marketing: an overview and future research directions. The Service Industries Journal
. | Journal Article
2022
What people TikTok (Douyin) about influencer-endorsed short videos on wine? An exploration of gender and generational differences
Deng, Demi Shenrui⋅Seo, Soobin⋅Li, Zhenmin and Austin, Erica Weintraub
Journal of Hospitality and Tourism Technology, vol. 13, pp. 683–698. | Journal Article
 
Wine tourism gentrification