Linking Order Fulfillment Performance to Referrals in Online Retailing: An Empirical Analysis
Griffis, Stanley E⋅Rao, Shashank⋅Goldsby, Thomas J⋅Voorhees, Clay M and Iyengar, Deepak
Journal of Business Logistics, vol. 33, (no. 4), pp. 294, December 2012. | Journal Article