Expertise

Areas of Expertise:

  • Longitudinal/Panel Data Analysis
  • Text Mining & Sentiment Analysis
  • Social Network Analysis
  • Big Data Harvest

Research Interest:

  • Online Word-of-Mouth
  • Social Media & Social Commerce
  • Crowd Sourcing

Her research focus is on understanding the economic and social impact of emerging information technology, in areas including online user-generated content, crowdsourcing, social media for e-commerce and healthcare, and FinTech.

Communities
Applied Technology
Degrees
PhD, University of Kentucky, Business Administration, 2014
Master, Peking University, Service Science, Management, and Engineering, 2009
Bachelor, Dalian Maritime University, China, Management Information Systems, 2006