16 Publications
2019
MANAGING DIVERSITY AND INCLUSION: Insights and Resources
Fisk, Jonathan⋅Fisk, Jonathan⋅Silvera, Geoffrey⋅Silvera, Geoffrey⋅Haun, Courtney⋅Haun, Courtney⋅Downes, Jeffrey⋅Downes, Jeffrey⋅Eberline, Nathan⋅Eberline, Nathan⋅Smith-Hanes, Phillip and Smith-Hanes, Phillip
Public Management, vol. 101, (no. 8), pp. 12, 20190901. | Journal Article
 
When Experiences Clash: Exploring Acquirer and Target’s Role in M&A Deal Completion
Bhussar, Manjot Singh⋅Bhussar, Manjot Singh⋅Bhussar, Manjot Singh⋅Zorn, Michelle⋅Zorn, Michelle⋅Zorn, Michelle⋅Adams, Garry L⋅Adams, Garry L⋅Adams, Garry L⋅Silvera, Geoffrey⋅Silvera, Geoffrey and Silvera, Geoffrey
Academy of Management Proceedings, vol. 2019, (no. 1), pp. 13481, 2019-08-01. | Journal Article
 
Women at the helm: Chief executive officer gender and patient experience in the hospital industry
Silvera, Geoffrey A and Clark, Jonathan R
Health care management review, pp. 1, 2019-Jun-06. | Journal Article
2018
A Study Examining the Influence of Proximity to Nurse Education Resources on Quality of Care Outcomes in Nursing Homes
Haun, Courtney N⋅Haun, Courtney N⋅Mahafza, Zachary B⋅Mahafza, Zachary B⋅Cook, Chassidy L⋅Cook, Chassidy L⋅Silvera, Geoffrey A and Silvera, Geoffrey A
INQUIRY: The Journal of Health Care Organization, Provision, and Financing, vol. 55, pp. 46958018787694, 20180721. | Journal Article
 
Insider versus outsider executive succession: The relationship to hospital efficiency
Ford, Eric W⋅Lowe, Kevin B⋅Silvera, Geoffrey B⋅Babik, Dmytro and Huerta, Timothy R
Health care management review, vol. 43, (no. 1), pp. 68, 2018 Jan/Mar. | Journal Article
2017
Patient Experience: The field and future
Silvera, Geoffrey A⋅Haun, Courtney N and Wolf, Jason A
Patient Experience Journal, vol. 4, (no. 1), pp. 22, 2017-04-24. | Journal Article
 
The Moderating Role of Hospital Size on the Relationship Between Patient Experience and Patient Safety
Silvera, Geoffrey A
Quality management in health care, vol. 26, (no. 4), pp. 217, 2017 Oct/Dec. | Journal Article
2016
A call to excellence in patient experience
Silvera, Geoffrey A
Patient Experience Journal, vol. 3, (no. 1), pp. 6, 2016-04-28. | Journal Article
 
Assessing the relationship between patient safety culture and EHR strategy
Ford, Eric W⋅Ford, Eric W⋅Ford, Eric W.⋅Silvera, Geoffrey A.⋅Silvera, Geoffrey A⋅Silvera, Geoffrey A⋅Kazley, Abby S⋅Kazley, Abby S⋅Kazley, Abby S⋅Diana, Mark L⋅Diana, Mark L⋅Diana, Mark L.⋅Huerta, Timothy R⋅Huerta, Timothy R and Huerta, Timothy R
International Journal of Health Care Quality Assurance, vol. 29, (no. 6), pp. 614-627, 2016. | Journal Article
 
Patient evaluations of the interpersonal care experience (ICE) in U.S. hospitals: A factor analysis of the HCAHPS survey
Silvera, Geoffrey A and Clark, Jonathan R
Patient Experience Journal, vol. 3, (no. 1), pp. 109, 2016-04-28. | Journal Article
 
Relational Orientation in the Upper Echelons: An Executive Job Demand-Moderated Model
Silvera, Geoffrey A
Academy of Management Proceedings, vol. 2016, (no. 1), pp. 14354, 2016-01-00. | Journal Article
 
The Moderating Role of Hospital Size on the Relationship between Patient Experience and Safety
Silvera, Geoffrey A and Clark, Jonathan
Academy of Management Proceedings, vol. 2016, (no. 1), pp. 14369, 2016-01-00. | Journal Article
2015
Patient experience established: One year later
Silvera, Geoffrey A and Wolf, Jason A
Patient Experience Journal, vol. 2, (no. 1), pp. 10, 2015-04-29. | Journal Article
2014
Assessing the Relationship between Patient Safety Culture and EHR Strategy
Silvera, Geoffrey⋅Ford, Eric W⋅Diana, Mark L⋅Kazley, Abby Swanson and Huerta, Timothy R
Academy of Management Proceedings, vol. 2014, (no. 1), pp. 10305, 2014-01-00. | Journal Article
 
The patient experience movement moment
Lehrman, William⋅Silvera, Geoffrey and Wolf, Jason A
Patient Experience Journal, vol. 1, (no. 2), pp. 11, 2014-11-20. | Journal Article
2012
Exploration of Group Technology Applications: Triage in the Emergency Department
Ashour, Omar⋅Silvera, Geoffrey⋅Kremer, Gül and Reddy, Madhu
IIE Annual Conference. Proceedings, pp. 1, 20120101. | Journal Article